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Shipping and Delivery
At Original Tuscany, we ship the excellence of Tuscan craftsmanship worldwide. We are committed to providing a reliable and transparent shipping service, with the same care we put into selecting our products.
Delivery Times & Carriers
We use only trusted international express carriers to ensure your order arrives safely and on time. Below are the estimated delivery times from the moment of shipment:
| Destination | Estimated Delivery Time | Main Carriers |
|---|---|---|
| Italy | 5 business days | BRT, DHL |
| EU Countries | 5-10 business days | DHL, DPD, FedEx |
| USA & Canada | 5-15 business days | DHL, FedEx |
| Non-EU Countries (e.g., Switzerland, Norway) | 5-10 business days | DHL, FedEx |
Shipping Costs
The shipping cost is calculated automatically in your shopping cart based on the weight/volume of the products and the destination country. You will see the exact amount before completing your payment.
IMPORTANT: Customs Duties and Taxes for Non-EU Shipments
For all orders shipped outside the European Union (including the USA, Canada, Switzerland, Norway, etc.), any customs duties and import taxes are the full responsibility of the customer. These charges are not included in the order total and will be billed by the carrier upon delivery. For more information, we recommend contacting your local customs office.
Additional Information
- Order Tracking: Once your order has shipped, you will receive an email with a tracking link to follow your delivery in real-time.
- Delivery Address: It is not possible to schedule a specific delivery time. Please provide a shipping address where someone will always be present to receive the package.
